How We Do Good Business, Not Nice Business

In this episode of What CEOs Talk About, host Martin Hunter and guest Andrea Spiegel discuss leadership and managing people, the value of redirection over criticism, and how the best process is developed with the people using it in mind. Andrea is clear that the value of elegant systems is not simply efficiency and revenue, but that people can work in them. She wants CEOs and entrepreneurs to be able to get back to doing the thing they started the business to do, instead of spending all their time doing the business.