Build the Brand
In this episode of What CEOs Talk About, host Martin Hunter and guest Dave Dickert discuss the often hard lessons Dave learned in the restaurant industry, why checking yourself and your role along the way is important to do, and why Dave believes that building a brand goes hand in hand with experiential purchases. They address what customer retention looks like, the importance of quality, and balancing fatherhood with business. Building your brand reflects your values and the choices you make about serving your customers, and Dave has valuable insight to share.
Servant Leadership
In this episode of What CEOs Talk About, host Martin Hunter and Matthew Newman discuss the benefits of a servant leadership philosophy on a company’s success and how it can translate into greater fiscal return. Matthew stresses the importance of empowering your people, of building a culture based on who people are and not just what work they do, and how coaching and mentorship encourage greater success than simply delegating or handing out solutions.