In this episode of What CEOs Talk About, host Martin Hunter and guest Dave Dickert discuss the often hard lessons Dave learned in the restaurant industry, why checking yourself and your role along the way is important to do, and why Dave believes that building a brand goes hand in hand with experiential purchases. They address what customer retention looks like, the importance of quality, and balancing fatherhood with business. Building your brand reflects your values and the choices you make about serving your customers, and Dave has valuable insight to share.

In this episode of What CEOs Talk About, host Martin Hunter and guest Igor Gasanov break down exactly what BOND does in the world of insurance and how they are customer-focused. Igor explains the nuances of the insurance world and how it operates. He chose the show’s title because his company is a small differently-thinking little business in a world of corporate giants. But he is proving that putting customers first and having an inclusive, supportive place for employees to work does make all the difference.